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Our Solutions

Aligning IT with
business

Our Approach

Optimise. Manage.
Support.

Contact Us

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Enterprise Networks

We design, implement and support high performance enterprise networks across all areas of a business.

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Security

As a specialist in network security we can assist our clients to implement next generation security solutions.

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Collaboration

We have been at the forefront of the communications evolution for over twenty years - from the earliest deployments to the latest solutions.

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Services

We have access to a wide range complementary services through our extensive partnership network which ensures a complete solution.

  1. Consult
  2. Design
  3. Implement
  4. Support

Our Approach.

Consult

The consultancy phase provides us with an opportunity to understand both your business needs and technology environment and will enable us to devise the best short and long term strategy for your networking, unified communications and security requirements.

Regardless of whether we are investigating an element of your environment or undertaking a complete review each consultancy will include a detailed understanding of your requirements, current and future needs and an understanding of your current technologies and deployment model.

Based on our findings we will be able to recommend the best fit solution for your business and take into consideration on-premise, hybrid or cloud options including any phased migration plans.

Our Approach.

Design

Following consultancy the next phase will include a detailed technical and service plan. Developed in conjunction with key stakeholders each design plan will include detailed technical designs, scope of works, implementation plans and a service transition roadmap.

All plans will follow manufacturer best practice design guidelines and project management methodologies for deployment (Prince2) and support (ITIL).

Each project and service contract take-on will be allocated to a technical consultant, project manager and service delivery manager.

Our Approach.

Implement

Following best practice methodologies the Implementation includes pre-stage testing, installation and pre-transition testing and any necessary customer training.

Each implementation plan will include a risk analysis and roll-back plans. All systems are fully documented as part of the service contract take-on process.

Our Approach.

Support

Following implementation and customer acceptance “as-built” documentation is provided and the system is handed over to technical services team to be supported in line with support option contracted and service levels agreed.
 

Our managed services customers benefit from service level management including service reviews and service reporting and all customers benefit from account management including regular customer satisfaction testing to ensure that our service is meeting the customer’s expectations.

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Who we are.

Voyager Networks provides managed services and technology solutions that are tailored to support growth, reduce cost and deliver tangible business benefits. We work with businesses and public sector organisations that value high quality service delivery, subject matter expertise and experience in delivering technology transformation.

Latest News.

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Voyager Networks New HQ

Following a period of rapid growth both in new customer acquisition and support personnel over the past 12 months, Voyager Networks are delighted to annouce that we have moved to a new headquarters.

Read more

Increased risk of security threats

Aging Network Infrastructure and the Increased risk of Security Threats A recent analysis by Cisco of 115,000 devices on the internet discovered that 92% of the devices were running software with known vulnerabilities. Additionally 31% of the device...

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Enghouse Interactive and Voyager Network…

Reseller to use Enghouse Interactive Communications Center to Drive Sales of Unified Communications Solutions In a move that will significantly extend the footprint of its flagship solutions, the Enghouse Interactive Communications Center (EICC) and...

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Research Finds ShoreTel Has Lowest 1st Y…

Analysis undertaken by independent research-adversity and strategic-consulting firm Nemertes has shown that ShoreTel ranks the lowest in first-year telephony costs (for both up-front and ongoing investments) for all-sized company deplo...

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Contact us.

Contact us to find out more information on the services that we provide.

What we're up to.

Voyager Networks voyagernetworks Voyager Networks

Voyager is looking for a #Network Specialist to join its expanding technical support team - Interested? Apply below: https://t.co/PWHinPV0N0

1 day, 15 hours ago
Voyager Networks voyagernetworks Voyager Networks

Reviewing your Unified Communications System? We are experts in developing a migration strategy! Get in touch #UC #Cisco

5 days, 17 hours ago
Voyager Networks voyagernetworks Voyager Networks

Voyager is looking for a #Network Specialist to join its expanding technical support team - Interested? Apply below: https://t.co/PWHinPV0N0

1 day, 15 hours ago
Voyager Networks voyagernetworks Voyager Networks

Reviewing your Unified Communications System? We are experts in developing a migration strategy! Get in touch #UC #Cisco

5 days, 17 hours ago
Voyager Networks voyagernetworks Voyager Networks

Voyager is looking for a #Network Specialist to join its expanding technical support team - Interested? Apply below: https://t.co/PWHinPV0N0

1 day, 15 hours ago
Voyager Networks voyagernetworks Voyager Networks

Reviewing your Unified Communications System? We are experts in developing a migration strategy! Get in touch #UC #Cisco

5 days, 17 hours ago

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